Excessive pricing, bad communication & despicable customer service and still no tickets! The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. You may find other users information to be offensive, harmful, inaccurate, or deceptive. Viagogo has advised customers who cannot attend a rescheduled event to. 2.3 Username and Password. I want some kind of compensation and the fact you have had my money for months is totally unacceptable. We often link to other websites, but we can't be responsible for their content. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. 16/06/2022 . If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. The thing that upsets me the most is the fact that I could have used a different website to buy the tickets, and right now I'd be going to my dream concert. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. This has had a financial cost due to interest of 360 held for 8 months, pre-paid specialist transport and staffing of which I cannot recieved a refund as less than 48hrs notice. 2.6 Making an Offer. Please help! Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. https://www.youtube.com/watch?v=mGXViB2y2ys. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. This does not prevent us from varying these terms without reference to them. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. We may investigate complaints and violations of our policies. 6.3 Allocation of Risk. 2.4 Listing. When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. Piggyback tickets may not be sold in the same listing. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. I am disgusted that tickets were sold when they were not there to sell plus not being informed and no tickets or even refund to purchase more tickets. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Can I buy tickets that are personalised with someone else's name on them? 6.1 No Warranty. Jason Ridout, Listing number [protected] If this is also unsuccessful We will not offer a refund. To be a member of this Site, You must agree to accept the terms in this Agreement. To list as a Seller, You must provide a valid credit or debit card. 2.8 Notification. 2.3 Username and Password. 0. Viagogo were not able to supply them at the last minute and offered a refund. PREAMBLE Editor, Marcus Herbert. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. 6.10 Notices. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price.
viagogo charge for cancelling sale When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. 2.11 Ticket Fulfillment. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. The OP never checked properly on either of their accounts if the listings were cancelled.
viagogo - Buy & Sell Concert, Sport & Theater Tickets If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. Be the first to hear about special offers. 3.3 Laws and Regulations. I can't afford to lose 100 and think this company is a joke as they seem to be try to avoid payment. At no time do We provide the Buyer's payment information to the Seller. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. If tickets are not consecutive, then the Seller must create a separate listing. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. All sales and bids are final. This Agreement shall be governed by and interpreted in accordance with the Swiss laws. Copyright 2017 viagogo. We still haven't reached peak Viagogo. During this time, the Site will be temporarily unavailable. This charge is in addition to the amount originally paid for the tickets. Why is the price printed on the ticket different to what I paid? Why do my tickets have someone elses name on them? You will need a username and password to access the Site and use the Services. Including any such items constitutes a material breach of these terms and conditions. I haven't received an email confirming my order. it says.
When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. Primary Menu. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. To Whom this may concern As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost incurred as a result of the order not being fulfilled. Welcome to viagogo's online ticket exchange (the "Site"). 2.15 Substituted Seat Locations. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry?
viagogo - Buy & Sell Concert, Sport & Theater Tickets When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. You may only use the Services if You can legally enter into and form binding contracts. 6.6 No Agency. I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. arizona high school rodeo standings; cryptocurrency tax accountant near me When listing seated tickets, all tickets in the same listing must be consecutive seats. It states that if an event organiser offers tickets to . I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. To sell tickets, a Seller lists the tickets in the Site database. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. I want a refund off $1393.43 you have taken my money! 21st February 2017 - email to say event had changed starting time The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. montgomery school calendar meny a. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. 5.2 Violations, Termination and Suspension. This fee is displayed in the selling process and covers the cost of marketing your tickets to millions of potential buyers worldwide. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. Wendy Martin, I have tried to sell a concert ticket with them. To sell tickets, a Seller lists the tickets in the Site database. I called back of which a different agent explained the situation and no tickets were available. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. Rating: File your complaint. The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain.